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1. INFORMATION ON US

 

Movingboom.com is a registered UK company. Movingboom Ltd is a company registered in Northern Ireland at 55-59 Adelaide St, Belfast BT2 8FE under company registration number NI641888.

 

2. GENERAL

 

2.1. Access to our site is on a temporary basis. We have the right to remove the right to access at any time at our discretion. We are not liable if for any reason our site is unavailable at any time.

 

2.2. On occasion, we may restrict access to our site for registered users. This is our right to do so in line with our membership rules.

 

2.3. If you are provided with security or login information to access areas within our site, you are required to keep this information confidential.  We have the right to disable your account or password if we believe that our site security has been breached and your details are now in the possession of a third party.

 

2.4. You are responsible for anyone who accesses your account via your login details or your internet connection. You must ensure that all who access our site through your internet connection are aware of our terms of use.

 

3. PROHIBITED USES

 

Our site can only be used for lawful purposes. You may not use our site:

 

3.1. In any ways that breach local, national or international laws and jurisdictions.

 

3.2. In any unlawful or fraudulent activities or any activities of an illegal nature.

 

3.3. You must not modify any material that you print our download from our site.

 

4. TERMINATION & SUSPENSION

 

We have the right to terminate or suspend your account for:

 

4.1. Failing to complete and jobs you have been awarded by a customer as a result of a lead purchased on our system.

 

4.2. Posting fake quote requests.

 

4.3. Posting any offensive or illegal material on our site.

 

4.4. Any use of obscene or offensive language or insults in feedback.

 

4.5. Providing any false information when creating an account.

 

4.6. Submitting fake or fraudulent documents when creating a company account.

 

4.7. Any general breaches to our terms and conditions.

 

5. INTELLECTUAL PROPERTY RIGHTS

 

5.1. We are the owner of all intellectual property on our site. All rights are reserved.

 

5.2. You must not modify any material that you print our download from our site.

 

5.3. Our status as the authors of any material on our site must always be acknowledged if this is used outside of our domain.

 

5.4. You must not use all or part of any material from our domain without written permission.

 

6. INFORMATION POSTED ON OUR SITE

 

6.1. Information on our site should not be relied upon and we take no responsibility for any inaccuracies or errors in the information that we provide.

 

7. LIABILITY

 

7.1. Hiring a removal company from Movingboom.com you are entering into a contract and agreement with that company and are liable to the terms set out in that company’s standard terms and conditions and conditional of carriage.

 

7.2. Movingboom.com is an aggregator of business and is in no way liable for any issues or disputes that may arise between the customer and the removal company.

 

8. PRIVACY

 

8.1. This privacy policy sets out how Movingboom Ltd uses and protects any information that you give Movingboom Ltd when you use this website.

 

8.2. Movingboom Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

 

8.3. Movingboom Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01-01-2017.

 

8.4. We may collect the following information:

 

Name and job title

 

Address Details

 

Contact information including email address

 

Company Information

 

Demographic information such as postcode

 

Preferences Information.

 

8.5.  What we do with the information we gather - We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

9.  INTERNAL RECORD KEEPING.

 

9.1 We may use the information you provide to improve our products and services.

 

9.2 We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

 

9.3 From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

10. SECURITY.

 

10.1 We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

11. COOKIES.

 

1.1. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences and granting you access to your admin panel to reduce time having to login.

 

11.2 We may use cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

 

11.3 A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

11.4 You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

12. CONTROLLING YOUR PERSONAL INFORMATION.

 

You may choose to restrict the collection or use of your personal information in the following ways:

 

12.1 Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

 

12.2 If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@movingboom.com.

 

12.3 We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

 

12.4 You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to address at top of page.

 

12.5 If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

 

13. CONTENT STANDARDS.

 

Any Contributions to our site must:

 

13.1 Provide accurate information where they are stating facts.

 

13.2 Comply with applicable law in the UK and in any country from which they are posted.

 

Contributions must not:

 

13.3. Contain any material which is defamatory of any person.

 

13.4. Contain any material which is obscene, offensive, or causes any insult.

 

13.5 Contain any information or material that is illegal or promotes illegal activity.

 

13.6 Contains or promotes sexually explicit material or violence.

 

13.7 Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

 

13.8Infringe any copyright, database right or trademarks.

 

13.9 Be used to impersonate any person, or to misrepresent identity.

 

14. INFORMATION YOU UPLOAD TO OUR SITE.

 

Any information that you upload to our site must not:

 

14.1. Be offensive in any way to users of our website based on race, sex, religion, nationality, disability, sexual orientation or age.

 

14.2. Be Illegal or promote any illegal activity in any jurisdiction.

 

14.3. Contain any offensive images or pornography.

 

14.4. Contain any offensive language.

 

15. LINKING TO OUR SITE.

 

15.1. You may link to our website, but you must ensure that this is done legally and in a way, that does not harm or damage our brand or reputation. You must not establish a link to suggest any form of association where none exists.

 

15.2. You may only establish a link to our site from a website or websites that you own.

 

15.3. We reserve the right to remove permission to link to our site at any time. Any sites that link to us must adhere by our content standards.

 

15.4. If you wish to make any use of material on our website, please address your request to sales@movingboom.com

 

16.LINKS FROM OUR SITE.

 

16.1 Our site may contain links from other sources and third party websites. These links are provided for your information only. We have no control over the contents of any linked sites, and accept no responsibility or for any loss or damage that may arise from your use of them.

 

17.JURISTICTION.

 

17.1 The UK courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site. We retain the right to bring proceedings against you for breach of any of our terms and conditions in your country of residence or any other relevant country. Any claims that arise as a result of use of our services in line with our terms and conditions shall be governed by and construed in accordance with UK Law.

 

REGISTERED USER PROVISIONS

 

18. USE OF THE SITE.

 

Our Website Operates in The Following Way:

 

18.1 Customers post quote requests to get real time quotes from removal companies.

 

18.2 Removal companies receive notification of jobs matched to them by the preferences they set when creating an account.

 

18.3 Removal companies who purchase leads are responsible for contacting the customer to provide a quotation on the job posted.

 

18.4 We can in no way guarantee the time it takes to receive a quote from a removal company.

 

18.5 We reserve the right to remove posts or access which breaches the Content Standards or our general terms and conditions.

 

19. REGISTRATION.

 

19.1. By registering as a customer or a company on Movingboom.com, you are agreeing to our terms and conditions. Any breach of our terms and conditions, can result in account suspension, account termination or legal action where your actions are deemed to be illegal or harmful to our company and brand.

 

20. SUBMISSIONS.

 

Any submissions to our site either by customers or companies must abide by the following rules:

 

20.1 All submission of information must be genuine and relate to a real project. All submissions will be validated.

 

20.2 Submissions must not contain any content that may be considered illegal in any jurisdiction.

 

20.3 Submissions must not contain any language that could be considered offensive.

 

21. RULES FOR REMOVALS COMPANIES.

 

All companies must abide by the following rules to avoid account suspension or termination:

 

21.1 All account information and personal details must be correct and up to date on our systems.

 

21.2 When you purchase a lead via our system, any offers you make will be committed if your offer is accepted by the customer.

 

21.4 When making an offer to a customer you must clearly outline your terms and conditions to the customer.

 

21.5 Any deviation from the offer you made to the customer once you are dealing direct must be clearly justified and agreed by the customer.

 

21.6 Any contract agreed is between you and the customer. Movingboom Ltd is not involved in any contractual negotiations or disputes.

 

22. RULES FOR CUSTOMERS.

 

All customers must abide by the following rules to avoid account suspension or termination:

 

22.1 All account information and personal details must be correct and up to date on our systems.

 

22.2 All quotes requested must be genuine. All quote requests will be checked for authenticity.

 

22.5 You are required to leave feedback on every company that you hire after the job is marked as complete.

 

23. CONDITIONS OF CARRIAGE.

 

23.1 The customer is liable to the conditions of carriage set out by the removal company that they hire and are bound by the terms of the contract outlined by that removal company.

 

24. PAYMENTS.

 

24.1 Any payments made for leads are manages by Stripe and are fully PCI Compliant.

 

25. FEEDBACK RULES.

 

Feedback left by customers or companies must abide by the following rules:

 

25.1 All feedback must be honest and reflect the facts of the job that has been completed.

 

25.2 Customer feedback can only be completed by the removal company once the job is marked as complete.

 

25.3 Removal Company feedback can only be completed by the customer once the job is marked as complete.

 

25.4 No obscene language or insults will be tolerated in any feedback. Any use of obscene language or insults in feedback will result in instant account suspension.

 

26. PARTNER ACCOUNT MANAGEMENT

 

26.1 The Movingboom system automatically allocates leads based on preferences set by you the moving partner.

 

26.2 As a  partner you are fully responsible for managing your account. We accept no liability where you have provided information which is not up to date or where you have failed to manage your account.

 

26.3 Preferences

 

You must ensure that the preferences you set in your control panel are correct at the time of saving data. You can login and edit your preferences at any time and pause your account when needed.

 

26.4 Budget

 

You must set your daily budget in your control panel. Our system will charge leads against your daily budget. The daily budget you set is excluding VAT. VAT will be charged on your daily budget amount. Our system will deliver the maximum leads for your daily budget. You may see your daily budget exceeded if our system calculates that this is the most cost effective way to deliver maximum leads against the budget you have set. We will always aim to keep your daily spend as close to your daily budget as possible. We do not apply refunds for budget over spend if this is within a reasonable margin of 25% or less (Excluding VAT).

 

26.5 Account Status 

 

You are responsible for managing your account status by ensuring that it is paused or live when requuired. By pausing your account we will stop delivering leads. You may see leads delivered after you have paused your account if this was distributed before the pause updated on our system. We do not offer lead refunds on leads recieved within system update times. System updates are usually applied instantly.

 

26.6 Contact Details

 

Our system delivers leads automatically based on the preferences you have set. These leads are distributed by email and SMS. 

 

You are required to confirm your email address and phone number at the time of signup and when you edit your account.

 

If your email address or phone number change, you are required to update this information in your control panel or pause your account untill you can update this information.

 

We accept no responsibility and offer no lead refunds where we have delivered leads to contact details that are invalid.

 

27. YOUR CONCERNS.

 

If you have any concerns with anything on our site or any questions, please email us outlining these to sales@movingboom.com