We read a number of articles about other companies who offer removals services and the one thing that struck us was, the fact that some customers were being ripped off by unscrupulous removals companies and having their goods stolen, when they hired a company in good faith based on feedback and trust in the website they used to hire the company..
Obviously these are isolated incidents, and these websites complete hundreds of thousands of deliveries every year, but the fact that these things happen is still alarming and worrying for customers who think they are hiring a trusted removals company, only to be conned.
The Movingboom.com platform offers the following features to protect our customers and their belongings:
We Only Use Professional Removals Companies –
There are several large delivery auction sites that you may come across when searching for removal companies online. These companies offer huge discounts on moving items, and use a range of different providers from a man and van to a professional removal company. While Movingbooms aim is to save you money by letting you compare removals quotes, we do not believe that cheaper is always better.
Our business model is aimed at helping you find quality, professional and verified removals companies. We do not work with unverified moving companies. Other sites may move just about anything, and use movers that we would not consider. We like to focus on what we know about, and that’s moving and relocation and you can be sure that if you use a removal company from Movingboom.com, we have checked them out in advance.
Removal Company Verification –
We don’t believe in partnering with just any removal company. We believe that your possessions are treasured, and that if you are moving house, you need peace of mind knowing that your belongings are in good hands. Our aim at Movingboom.com is to offer our customers this additional peace of mind by only partnering with professional, reliable, experienced and vetted removals companies.
At Movingboom.com we carry out a verification process with each moving partner, so that we can validate their identity, check out the insurances that they hold, and find out what trade bodies they are part of. Once we are confident that the removal company fits our strict partner profile, we will only then approve them to start quoting on jobs. The end customer is always the focus for Movingboom.com.
Feedback System –
We believe that customer feedback is essential in providing you with a non biased view on any company that quotes on your job. By reading reviews from customers that have actually used the company, you are able to make a decision based on facts. We always recommend reading a lot of reviews, good and bad, to get an overall view on what previous customers really think.
Internal Monitoring -
We also read reviews. It is essential that all removals companies adhere to our partner standards, so to ensure this happens we regularly review feedback left by customers for removal companies, and if we notice any partner that is not meeting our standards, we have the option to remove that company from out platform. Customer satisfaction and safety is the most important thing at Movingboom.com and is the thing that sets us apart from other websites.
Piano Stolen By Anyvan Driver – Link: http://www.thisismoney.co.uk/money/experts/article-3260465/I-booked-delivery-driver-AnyVan-website-phony-one-turned-instead-swiped-3k-piano.html
£8000 of Louis Roederer champagne never delivered – Link: http://www.thisismoney.co.uk/news/article-3258166/Man-van-runs-8-000-Louis-Roederer-champagne.html
Man & Van Steals Family’s Possessions – Link: http://www.thisismoney.co.uk/news/article-3254570/Young-family-left-hired-man-van-help-house-drove-stealing-possessions.html